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Delivery Policy

Delivery policy and estimated delivery

Prices of deliveries and services are vary from product to product, please add an item to the basket and proceed to checkout and enter your full delivery address to see the delivery options, prices and the estimated delivery. 

Free shipping on this website is only eligible for UK Mainland addresses.

 

Free standard delivery* (UK Mainland)

Orders sent on our free delivery service are usually delivered within 3-5 working days, Monday to Friday, 7.30am – 6pm. Some couriers may deliver slightly earlier or later.

You will receive an email once your order has been dispatched with the tracking link. Couriers we use for our standard deliveries include Royal Mail and DHL.

 

Next day express delivery for following working day* (UK Mainland)

Orders submitted before 2pm will be shipped the same day to be delivered for next working day.

You will receive;

Day of delivery (SMS) advising that the parcel will be delivered that day, providing the option to reschedule to an alternative day or opt for neighbour or a Post-Office collection
Pre-delivery notification (SMS) advising customers of their one hour delivery time window.

 

Saturday delivery (UK Mainland)

Saturday delivery available for eligible products, Delivery will take place by Royalmail special delivery on the Saturday of your choice. Deliveries are usually made between 7.00am and 2.00pm.

 

Express & Standard delivery (Europe and rest of the world)

Orders sent on express delivery service are usually delivered within 1-5 working days, Monday to Friday, 7.30am – 6pm. Some couriers may deliver slightly earlier or later.

Orders sent on standard delivery service are usually delivered within 5-10 working days. Standard service may not be available for some countries and this will be confirmed at the checkout page.

You will receive an email once your order has been dispatched with the tracking link. We use DHL for standard and express delivery.

 

Buyers from outside the UK Mainland are fully responsible for import VAT, taxes, handling charges by couriers, and any related charges. We cannot provide an estimated tax because taxes are vary from country to country so please contact your customs authority if you would like to know the estimated tax. If the parcel is rejected by you and returned back to us due to failure to pay the customs fees, we cannot refund the two way postage fees and this will be deducted of the total refund.

When will my order be delivered?
All orders received through the Camix website are processed and, if the stock is available, dispatched between 1 to 3 working day of receiving the order. Therefore, depending on whether your item is in stock at the time of the order, your products will usually be with you in just a few days depending on the service you choose.

If you place your order for an in stock item and it is processed before 2pm Monday – Friday, we will aim to despatch your order the same day. Any orders received after 2pm will be processed the following working day.

If the item you have ordered is out of stock we will notify you by email and at this point if you do not wish to wait for your order you can cancel your order.

* Express delivery is not available for a few products that have an extended estimated delivery date (5 working days), They will be delivered by or before the estimated delivery date displayed.

 

 

WORLDWIDE SHIPPING BY DELIVERY PARTNERS

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